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The price customers pay for software and the level of usability they get with that software is inversely proportional. As long as it solves a big business problem or two, it doesn't matter how easy it is to actually use the stuff.
This is in response to Rashmi Sinha's write-up: A Cognitive Analysis of Tagging. She makes a distinction between categorization and tagging to describe why tagging is a better approach. Categorization, she says, is an extra step in the mental process of relating a concept to other concept(s) we already know about.
If you haven't seen Robert Tracinski's controversial piece about the New Orleans disaster, check it out. Whether or not you agree with his position, it's atypical, intelligent commentary on the matter.
